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Delivery, Delivery Charges and Click & Collect
We deliver throughout Orkney in the following areas:
- South Ronaldsay and Burray
- East Mainland
- Kirkwall & St Ola
- West Mainland
For North Isles, Graemsay, Hoy and Flotta, we will contact you when we recieve your order to make arrangements for you to recieve your goods. Please note that any additional carriage / shipping costs by ferry etc. are not included at time of purchase. If a £2.50 delivery charge has been applied to your order, your goods will be delivered to the appropriate distribution point (North Isles' Depot etc.).
A delivery charge of £2.50 is automatically applied to all orders under £30 at checkout. FREE delivery is applied on all orders of £30 and over at checkout.
Our delivery driver will always knock your door/ring bell to check that somebody is available to accept your delivery. If you are not in and you have notified us of your safe place for delivery, we will post a note through your door notifying you that we have attempted delivery and that we have left your goods in your safe place. If you are not in and a safe place has not already been agreed, then we will attempt to find a safe place for your goods and leave a note through your door explaining where it is. If we do not feel comfortable in leaving your goods unattended or cannot find a suitable place to leave them, we will contact you by telephone immediately to make alternative arrangements. If we still cannot reach you, our delivery driver will return your goods to our nursery where we will contact you to arrange a further delivery date (at an additional charge of £2.50 regardless of order value OR available for you to collect free of charge*).
*If you were charged £2.50 for delivery at time of order, this will not be refunded due to our time and fuel used in attempting original delivery.
Click & Collect
We are offering a FREE 'Click & Collect' service if you would prefer to collect your goods yourself. Please select 'Collect from Beedies ' at checkout when placing your order and then select 'Pickup from Orkney...' on the drop-down menu on your shopping cart summary. The pickup address is our business address which can be found on our Contact page here. We will contact you within 48 hours of recieving your order to give you a collection slot. UNDER NO CIRCUMSTANCES must any person visit us to collect goods unless they have been given a specific collection slot from ourselves, as we must adhere to very strict social distancing rules.
If you have opted to collect your order from us, please ensure to complete the delivery address fields at checkout and enable the 'Use one billing and shipping address' toggle. This is required for billing purposes and to complete your purchase.
If you have any queries, please contact us before placing an online order here
Returns and Complaints
We always ensure that your plants are in tip-top condition before they leave our nursery and delivered. If for any reason you are unsatisfied with any of the items you ordered, please contact us. If your goods do happen to be damaged, please contact us within 24 hours - failing to do so may invalidate your return.